DELIVERY
IVY DIONE offers worldwide shipping.
We dispatch all orders within 1-3 business days after the order is confirmed. Orders are sent from our warehouse in Espoo, Finland.
FINLAND
Orders will be shipped via Posti green - climate friendly delivery. We offer free shipping on all orders delivered to Finland. Orders will be delivered to your nearest Posti pick up point.
BALTICS
Orders will be shipped via post and delivered to your nearest pick up point. We offer free shipping on all orders over 400 euros. On orders under 400 euros, shipping fee of 8 euros will be applied.
REST OF EUROPE
Orders will be shipped via DHL/GLS. We offer free shipping in Europe on all orders over 400 euros. On orders under 400 euros, shipping fee of 16 euros will be applied. Orders will be delivered to your home.
OUTSIDE OF EUROPE
Orders will be shipped via Bring/DHL and delivered to your home. Shipping fee of 30 euros will be applied.
We cannot be held responsible for packages once proof of delivery is generated. Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen.
TAXES AND DUTIES
EU COUNTRIES
Taxes are included in the cost of the item and there are no extra fees on orders shipped within the European Union.
REST OF THE WORLD
If you are placing an order outside of the EU, local taxes and duties may apply and they are not included in your final purchase price. Any taxes or duties applied by customs will be payable by you. Please contact your local customs office for more information about current import restrictions and duty rates.